Har-Tru | Contractor Portal

A portal designed to equip contractors with essential tools and resources

Our services

Development

From front-end to back-end, our diverse team has a passionate breadth of digital expertise. And we’re also ready to jump back into a project if things need tweaking, or if you’d benefit from a little extra care, from custom theme building, to complex back-end integrations and data migrations.

UX/UI Design

Our UX/UI Design service is focused on creating intuitive and engaging digital experiences that resonate with your users. We dive deep into user research, crafting interfaces that are not only aesthetically pleasing but also functionally robust. By balancing creativity with usability, we design layouts, navigation, and interactions that are easy to understand and a joy to use. Our design process is iterative and user-centric, ensuring that the final product is aligned with your brand's vision while meeting the needs of your target audience, ultimately enhancing user satisfaction and driving business success.

The client

Har-Tru is a global leader in tennis and pickleball court solutions, renowned for its century-long legacy of innovation and quality. As experts in clay court design and maintenance and professionals in crafting high-performance hard courts, Har-Tru has set the standard for excellence in the industry. With over 100 years of heritage, their commitment to quality and innovative expertise has made them an iconic name in the world of tennis and pickleball. From contractors to players, Har-Tru continues to lead the way with solutions trusted by professionals and enthusiasts alike.

The brief

Contractors had been requesting a dedicated portal for years, and Har-Tru wanted to deliver. With a deep commitment to supporting their partners, they envisioned a central hub for all things tennis and pickleball, where contractors could easily access everything they need in one place - including the ability to submit finalised projects, provide feedback, and more.

How we helped

This project went far beyond the standard Shopify functionality, delivering a highly customised solution tailored to Har-Tru's needs. We created a robust contractor portal where contractors can:

Access and organise documents by key categories like Clay Court, Hard Court, Marketing, and Equipment & Accessories, with options to preview, download, and share.
Utilise the interactive Court Customizer tool and generate sharable PDFs for client communications.
Submit their completed projects for a chance to be featured on Har-Tru’s website, showcasing their work.
Effortlessly identify their dedicated sales reps, streamlining communication and support.
Bookmark important documents for quick access directly from their dashboard.

This fully tailored portal empowers contractors to find resources, share ideas, and showcase their projects all in one seamless platform. To ensure a consistent experience between the new website and the contractor portal, several data points now feed directly into the main site. Features like court installs and webinars automatically sync, creating a unified and streamlined user experience across both platforms.

"We went through it yesterday and the contractors LOVE it! They said they're gonna use it over our server drives because it's easy to find things"

Brandy Gentry - Director of Marketing

The result

The Har-Tru Contractor Portal was unveiled at the ASBA Technical Meeting & Trade Show, Orlando, Florida, where it was met with great enthusiasm from contractors. Attendees were impressed by its intuitive design and ease of use, praising the portal for its ability to streamline access to essential resources. Many contractors expressed a preference for the portal over traditional server drives, noting how much easier it made finding the information they needed. The portal has been widely recognised as a valuable tool, enhancing efficiency and collaboration, and is seen as a significant step forward in Har-Tru’s commitment to supporting its partners.